Question 1. What are the different ways to purchase insurance?

Agent, Direct Writer or Broker.

Question 2. What is the minimum amount of insurance that is required to operate a private passenger motor vehicle?

In Alberta, the minimum requirement for insurance is $200,000 Third Party Liability and Accident Benefits. (The majority, over 85% of vehicles are insured for at least a $1,000,000 limit of third party liability.)

Question 3. What is the grid rating program?

The Grid rating program was introduced by the Alberta Government in 2004 to set the maximum premiums for basic coverage (Third Party Liability and Accident Benefits). The majority of drivers’ premiums fall below the Grid premiums.

Question 4. What does "Grid Step" mean?

A grid step is a position on a scale that is a measure of licensed experience and at-fault accident claims record. Each grid step is associated with a percentage that is used in the Grid premium calculation. This could represent either a discount or surcharge applied to the grid step 0 or base premium, depending on the length of driving experience and claims history.

Question 5. What is CLEAR?

CLEAR stands for Canadian Loss Experience Automobile Rating. An agency called the Vehicle Information Centre (VIC) that is part of the Insurance Bureau of Canada, analyzes the number and severity of claims involving the various models of vehicles. From this analysis, they assign numerical values known as rate groups to each vehicle by coverage. This rating system is used by insurance providers as part of their calculation in determining your insurance premium, most commonly, with collision and comprehensive coverage.

Question 6. Does a seatbelt violation affect my insurance premium?

Insurance companies are only allowed to charge for “moving” traffic violations; seatbelt violations are not moving violations.

Sylvan is excited to launch the mySylvanInsurance App for our clients

We are always looking for ways to improve our clients’ insurance experience and this revolutionary app is a powerful new tool for you to manage your account from the palm of your hand!
Once you have downloaded the mySylvanInsurance App, you will be able to:

  • Access your account 24/7
  • View your auto policy pink cards
  • View your auto policy pink cards
  • Contact your broker
  • File claims immediately
  • Recreate accident scenes
  • Locate emergency services
  • Test your driving skills


To set-up your account in the app and access your policy information, you MUST have your policy number handy. If you do not know your policy number, contact your Personal Insurance Advisor to get the right information. If you only hold a homeowner’s policy with us, you will need to contact your Personal Insurance Advisor to help you set-up your app account.

Click on the download links below to download our app today and stay connected to your insurance!

If you have any issues downloading the app or setting-up your account, contact us and we will help you get started.

On a laptop or desktop? No problem, access the mobile app through our integrated portaal by CLICKING HERE.